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Customer Focus

Shree Ram Minerals (ISO 9001-2008 Certified co.) provides all types of quality manufacturer, exporter, importer, supplier and trader of China Clay such as Crude China Clay Lumps, Lavigated China Clay Lumps & Kaolin Powder, etc. products as per customer requirement. The Group is rated high on the customer satisfaction index because of its customer focus. The continual improvement in Quality Management System and involvement of employees are some facets of this focus.

Positive actions include identifying the customers products / services, quality characteristics, and performance measures which are most important to the respective business units.

The system includes Customers, Outputs – Products, Outputs – Services, Values – Products and Services and important measures for the business unit’s success.

As a socially responsible corporate citizen the Shree Ram Minerals (ISO 9001-2008 Certified co.) and all its member companies have a planned and well-laid out sustainability programmed spread across various locations. Benefits include – Improved Customer Service and Instant Retrieval of Customer Information and Documents, Disaster Recovery Protection, Lower total cost of ownership and in-house solutions for customer grievances.